RETURN & REFUND POLICY
Thanks for buying from PJ Kitchen Accessories.
If for any reason you're unhappy with your purchase, please tell us immediately. We offer a full money-back guarantee for all online purchases.
It's ok if you changed your mind. These things happen.
To start the process, please send us an email at email@example.com with the following information:
- Your name
- Order number
- The issue (faulty product, wrong item)
- What you'd like(exchange or refund)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please send your purchase to this address: 2010 Pinewood Road, Fairbanks AK 99709, United States.
Once your return
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund
Next, contact your bank. There is often some processing time before
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to 2010 Pinewood Road, Fairbanks AK 99709, United States.
If the item
To return your product,
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75,